Refund Policy

30-Day Return Window

 

We offer a 30-day return window from the date of delivery. Requests made after 30 days will not be accepted.

 

 

Eligibility for Returns

 

To be eligible for a return:

 

• Items must be unused and unopened

• Items must be in original packaging

• Proof of purchase is required

 

Due to the nature of hemp-derived products, opened or used items are not eligible for return.

 

 

Non-Returnable Items

 

We do not accept returns for:

 

• Opened or used products

• Items returned after 30 days

• Products damaged due to misuse or improper storage

 

 

Refunds

 

Once your return is received and inspected, approved refunds will be issued to the original payment method only.

Please allow 5–10 business days for processing after approval.

 

 

Damaged or Incorrect Orders

 

If your order arrives damaged or incorrect, contact us within 48 hours of delivery with photos so we can review and resolve the issue.

 

 

How to Start a Return

 

To initiate a return, contact our customer support through the website with your order number and reason for return. Return shipping costs are the responsibility of the customer unless the error is ours.

 

This policy helps us maintain quality, safety, and fair pricing for all customers.