Shipping Policy

Order Processing
 
All orders are processed within 1–3 business days after payment is confirmed. Orders are not processed or shipped on weekends or holidays.
 
 
Shipping Methods & Delivery Times
 
We offer standard shipping within the United States. Estimated delivery times typically range from 3–7 business days after shipment, depending on location and carrier. Delivery times are estimates and not guaranteed.
 
 
Shipping Rates
 
Shipping rates are calculated at checkout based on order size, destination, and selected shipping method.
 
 
Order Tracking
 
Once your order ships, you will receive a confirmation email with tracking information. Tracking updates may take up to 24 hours to appear.
 
 
Shipping Restrictions
 
We ship only to locations where hemp-derived THC-a products are legally permitted. It is the customer’s responsibility to understand and comply with local laws and regulations before placing an order.
 
 
Incorrect Address or Failed Delivery
 
Please ensure all shipping information is accurate at checkout. We are not responsible for delays, lost packages, or returned shipments due to incorrect or incomplete addresses.
 
 
Lost or Stolen Packages
 
Electri Garden is not responsible for packages marked as delivered by the carrier but reported as lost or stolen. We recommend shipping to a secure location.
 
 
Damaged Packages
 
If your order arrives damaged, contact us within 48 hours of delivery with photos of the packaging and product so we can review and assist.
 
 
Shipping Delays
 
Occasional delays may occur due to weather, carrier issues, or high order volume. Electri Garden is not liable for delays outside our control.
 
This policy is designed to provide clear expectations while maintaining efficient fulfillment and fair pricing.